Receptionist

Luther Family Buick GMC•Fargo, ND

10d•Onsite

About The Position

We are seeking a full time Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. General accounting skills are helpful. Hours will be Mondays 8am- 8pm, Tuesday- Friday 8Am-4pm, and one Saturday a month from 9am- 6pm. For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today!

Requirements

Available to work flexible hours including nights, weekends and some holidays
Ability to effectively communicate customer interests, needs and requests to management and sales personnel
Professional appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

Nice To Haves

Experience with Microsoft Office is a plus
General accounting skills are helpful

Responsibilities

Operate switchboard telephone system by answering phones and directing customers to the appropriate department
Communicate with callers in a professional, friendly and efficient manner, while minimizing hold times
Handle customer complaints diplomatically and refer to appropriate department for resolution
Assist managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with customers and fellow employees