Receptionist - Part Time 28 hours - Start Date 4/20/25

Manna Church•Fayetteville, NC

About The Position

The Receptionist is responsible for serving visitors and guests at Manna Church by greeting, welcoming, and directing them appropriately. Provides general office staff support with a variety of clerical activities and related tasks. General Responsibilities: The Manna Church exists to glorify God by equipping His people to change their world. As a Manna Church Staff member you are to assist in this vision by embodying the values and culture of Manna Church, by engaging within the local church, tithing, living a lifestyle consistent with our bylaws, and by modeling SERVE - See and Shape the Future, Engage and Develop Others, Reinvent Continually, Value Results and Relationships, and Embody the Values.

Responsibilities

Return all communications within 24 hours (1 business day)
Ensure Paylocity is up to date
Answer and direct incoming phone calls and emails, with politeness, clarity and ability to communicate information and details of calls with the Manna staff quickly and efficiently.
Greet and assist visitors, walk-ins and appointments.
Refer Benevolence process to the Dream Center
Be socially aware in speaking with individuals that are going through a crisis.
Manna Care Intake
Communicate with the on-call Team to ensure availability and to know where to direct emergent situations.
Sending Manna Care Intake forms
Manna Church Community Store
Assist with call-ins and questions regarding donations and store hours.
Remain up to date with store guidelines.
Assist Central Administrative Coordinator in Guest Card entry
Hispanic First Time Guest Cards, Salvation & Rock RMS Forms
Mail out guest letters by mid-week.
Assist Central Administrative Coordinator
New Members Letters (after Pastor/Director has approved membership)
Baptism Certificates
Child Dedication Letters (after dedication)
Grief Share Mailouts
Keep the coffee bar stocked and clean, including doing monthly inventory of kitchen supplies and purchasing necessary kitchen items for the 3rd floor. (such as: coffee cups, plates, utensils, napkins, creamers, etc.).
Ensure coffee is fresh throughout the day.
Check and stock 3rd Floor restroom needs bimonthly.
Ensure that the plants (if any) in the lobby are regularly watered.
Lock and unlock the elevator for open and closed hours.
Assist Small Group Department with:
Screen/help small group calls by helping answer questions about small groups,via website or app, or helping bridge the gap between a leader and someone interested in a group.
Manage Reception Desk Coverage Lunch Calendar with coordination of other Administrative Staff.
Answer and/or forward [email protected] emails or any other corporate emails.
Communicate updated information.
Receive mail as needed and sign for packages.
Assist with Data Entry as requested/needed.