Receptionist - Nights/Weekends

Medical Associates•Dubuque, IA

67d•Onsite

About The Position

Are you interested in a part-time nights and weekends position? Medical Associates is hiring a Part-Time Receptionist to join the team! What You Will Be Doing: As a Receptionist, you will provide outstanding customer service to our patients and clinical teams in a fast-pace environment on the computer, phones, and face-to-face as they assist with registration, check-in, insurance verification, and scheduling appointments. Schedule and coordinate multiple appointments. Communicate clearly with patients via telephone and in person and relay necessary messages to staff. General knowledge of basic insurance coverage and financial classes. Act as a resource to assure, mentor and teach best practices to teammates. Schedule: Position averages 28-30 hours per 2 week pay period. General schedule is 2-4 shifts Monday - Friday from 4:00pm - 8:00pm and Saturday 7:30am and 5pm. Holiday rotation is required. Compensation: In addition to our competitive base wage, all shifts qualify for our excellent evening/weekend shift differential!! Location: East Campus What Skills You Bring: Very dependable Outstanding communication skills Open to change and learning new things Training: Computer and insurance training is provided including working alongside a co-worker until you are comfortable NOTE: Training is initially scheduled for the first few weeks during weekday clinic hours (8 am-5 pm) so you must be flexible/available to accommodate this schedule during training times. Knowledge, Skills and Abilities: Education: Equivalent to a high school diploma or GED. Experience: From three months to one year of similar or related experience.

Requirements

Very dependable
Outstanding communication skills
Open to change and learning new things
Equivalent to a high school diploma or GED.
From three months to one year of similar or related experience.

Responsibilities

Provide outstanding customer service to our patients and clinical teams in a fast-pace environment on the computer, phones, and face-to-face as they assist with registration, check-in, insurance verification, and scheduling appointments.
Schedule and coordinate multiple appointments.
Communicate clearly with patients via telephone and in person and relay necessary messages to staff.
General knowledge of basic insurance coverage and financial classes.
Act as a resource to assure, mentor and teach best practices to teammates.