Receptionist

Current Opportunities at Sound Physicians • Anchorage, AK

1d • Onsite

About The Position

The Receptionist is the first point of contact for patients, visitors, and providers, responsible for creating a welcoming and professional front desk experience. This role supports daily administrative and communication functions while ensuring excellent customer service and maintaining patient confidentiality with HIPAA requirements.

Requirements

• Effective oral and written communication skills
• Good telephone skills
• Excellent customer service skills
• Proficient technical (computer) skills
• High School Diploma or GED
• 1-3 years working with the general public in a customer service position

Responsibilities

• Greeting patients and deliveries
• Answering phone calls, directing the calls as required
• Answering emails and other electronic messages as required
• Processing incoming and outgoing fax documents as needed
• Assisting with the mail and revenue process
• Maintaining patient confidentiality and adhering to HIPAA compliance requirements
• Managing inventory and placing orders as required
• Providing excellent customer service to patients and providers
• Other duties as assigned

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Self-managed PTO Plan OR Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees