Receptionist-ENDO (64266)

United Digestive•Griffin, GA

7d•Onsite

About The Position

GENERAL SUMMARY OF DUTIES: Check patients in as stated in policy and procedure manual, collect and post payment per front desk training manual. Update patient information as needed in Centricity. Alert nurses of patient arrivals; ensure patient has a ride home with an adult. Prepare charts for procedures. Contributes to the overall function of the unit by being responsible for all clerical duties, some housekeeping chores, and nursing errands as designated. REPORTS TO: Charge Nurse PRINCIPAL DUTIES AND RESPONSIBILITIES: Duties include but are not limited to: Meet and greet, assure that nurses are aware that patient is in the waiting area/needs assistant. Handles patient and visitors concerns in a courteous manner, relays the information to the appropriate person as necessary. Maintains pleasant environment by restocking supplies, maintaining equipment, and promoting a neat appearance to the area. Answer telephone, takes and communicates messages to the appropriate party. Assists with admission/discharge procedures as directed. Make pre-procedure calls. Initiates the medical record for all admission. Update patient and insurance information if necessary. Assists in retrieval of necessary patient information, equipment, and supplies. Ensure that all documents to referring physicians are sent out. Must be able to successfully cross-train to perform other tasks in the endoscopy center

Requirements

High school graduate or the equivalent or MA, certificate
Able to follow written and verbal direction involving policy and procedure pertinent to patient care
Should possess a willingness to expand range of skills to include minor procedures and data entry
Communicate effectively with patient, family, and professional staff
Mental demands include the ability to handle several directives, set priorities, composure and mental stability to adapt to stressful situations
Physical demands include full range of body motion including handling and lifting files and light equipment, manual and finger dexterity, and eye and hand coordination
Requires standing and walking for extensive periods of time, lifting and carrying of items weighing up to 25 pounds; requires correct vision and hearing to normal range; requires working under stressful conditions

Responsibilities

Check patients in as stated in policy and procedure manual
Collect and post payment per front desk training manual
Update patient information as needed in Centricity
Alert nurses of patient arrivals
Ensure patient has a ride home with an adult
Prepare charts for procedures
Responsible for all clerical duties, some housekeeping chores, and nursing errands as designated
Meet and greet, assure that nurses are aware that patient is in the waiting area/needs assistant
Handles patient and visitors concerns in a courteous manner, relays the information to the appropriate person as necessary
Maintains pleasant environment by restocking supplies, maintaining equipment, and promoting a neat appearance to the area
Answer telephone, takes and communicates messages to the appropriate party
Assists with admission/discharge procedures as directed
Make pre-procedure calls
Initiates the medical record for all admission
Update patient and insurance information if necessary
Assists in retrieval of necessary patient information, equipment, and supplies
Ensure that all documents to referring physicians are sent out
Must be able to successfully cross-train to perform other tasks in the endoscopy center