Part Time Front Desk for Luxury Condominium (3d Shift)

Guest Services, Inc. • Naples, FL

12d • $20

About The Position

The Receptionist is responsible for greeting residents & visitors as well as answering all incoming calls in a prompt, courteous, and timely manner.

Requirements

• HS Diploma or equivalent.
• A minimum of 1 year of related experience.
• Must have a positive and friendly attitude.
• Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
• Proficient with Microsoft Office applications (Word, Excel, and Outlook).
• Must be able to demonstrate proper telephone etiquette, excellent customer service, satisfactory written, oral communication and listening skills.
• Ability to sit at a desk and monitor phones for extended amounts of time.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Bend, kneel, stoop, squat, turn, and twist repetitively.
• Lift and move up to 30 pounds.
• Use and operate general office equipment.

Responsibilities

• Professionally answer incoming calls.
• Screen, transfer, and direct incoming calls to appropriate individual; take detailed messages as needed.
• Greets and directs residents and visitors to the property in a professional, friendly and hospitable manner.
• Make sure the visitor log is accurate and available for use in emergency situations.
• Perform clerical duties such as copying, faxing, filing, typing, etc. to provide administrative support to the department as needed.
• Maintain confidential documents.
• Resolves complaints within scope of authority, otherwise refer the matter to the management.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees