Receptionist - Cumberland Ave - Knoxville, TN

Covenant Health Urgent Care•Knoxville, TN

2d•$16•Onsite

About The Position

Covenant Health Urgent Care is dedicated to providing top-quality patient care to the Knoxville community. Receptionists are vital to the success of our clinical teams and crucial to providing fast, friendly, and affordable healthcare at Covenant Health Urgent Care centers. In partnership with Covenant Health, Covenant Health Urgent Care offers state-of-the-art onsite digital X-ray, EKG, and common laboratory assays 7 days per week, 8AM - 8PM. As a Receptionist, you will be responsible for direct patient care, including: Compassionately greeting and assisting patients Accurately inputting patient information Verifying insurance and collect copays Answering incoming calls with care

Requirements

High school diploma or equivalent
12-hour shifts (no overnights)
Availability to work weekends
Exceptional customer service skills
Ability to multi-task and thrive in a fast-paced environment
Commitment to Urgent Care Group’s core values: Kindness, Impact, Teamwork, Efficiency, and Integrity

Nice To Haves

Experience in a healthcare facility (e.g. medical office, urgent care, ER) or with insurance providers is preferred

Responsibilities

Compassionately greeting and assisting patients
Accurately inputting patient information
Verifying insurance and collect copays
Answering incoming calls with care

Benefits

Competitive Pay: Start at $16/hour with time-based raises and multiple opportunities for performance and training-related promotions.
Expand your Skills & Get Promoted: Leadership and growth opportunities are available to all employees. Earn at your own pace through time-and performance-based promotions.
Hours: Work three, 12-hour shifts per week (8AM-8PM).
Benefits Pay Raises: Clear, consistent path for higher pay by earning achievements for performance and positivity.
Health Insurance: Medical, Dental, Vision, Life, and Short Term Disability insurance.
Urgent Care: Free care for you, your spouse, and children at Covenant Urgent Care (for those carrying UCG-sponsored or other health insurance).
Retirement: 401(k) plan with employer match.
Paid Time Off (PTO): Vacation, sick days, and holidays.
Support: Employee Assistance Program (EAP) with free confidential support when you need it. EAP offers counseling and resources to support your wellbeing, including legal, financial, child, eldercare, and individual (or family) counseling.
Employee Discounts: Amazon Prime reimbursement or Sam’s, Costco, or BJs base membership Verizon discount Online ticket deals
Associate Recognition Program: Patients and teammates can recognize you publicly for the important work you do. You can earn gift cards for providing excellent patient care.