Receptionist - Riata

Olympus Property•Austin, TX

8h•Onsite

About The Position

National Apartment Association's Top Employer of 2023 - 2024 - 2025 The Olympus Property Difference Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners. We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition. The Receptionist possesses in-depth knowledge of the community, attractions, nightlife, and special services of the surrounding area to enhance a 5-star residential-living experience, and handling various resident services activities and actions and ensures that resident and guest concerns are resolved timely and professionally.

Requirements

Available Full-time, Monday – Friday, with varying daytime and evening hours, holidays, and weekends
Experience in high-end hospitality or concierge services for luxury onsite apartment community or residential real estate establishment

Responsibilities

Answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events
Front Desk activities including reviewing and completing Daily Activity Reports, completing incident reports for management, and responding to emergency situations
Processing incoming calls, mail and outgoing packages
Travel and meeting planning
Delivering dry cleaning and coordinating housekeeping or other community specific services (for example, dog walking)
Front Desk activities including reviewing and completing Daily Activity Reports, completing incident reports for management, and responding to emergency situations
Respond to resident requests and work with residents to minimize and resolve resident problems and complaints with follow through to ensure resolutions
Monitors and announces visitors and controls access to the property from desk area
Reviews access control cameras frequently and reports and suspicious activity
Comply with all state, federal, and/or local laws relating to Fair Housing, and other job-related duties as directed by the property Business Manager