Receptionist on Site Gainwell Washington DC

Gainwell Technologies LLC

10d•Onsite

About The Position

As the Receptionist at Gainwell, you will serve as the primary point of contact for employees, visitors, clients, and contractors, helping to create a professional, organized, and welcoming office environment. You will support daily office operations through front desk management, administrative assistance, facilities coordination, and office logistics. This role plays a key part in delivering exceptional customer service and ensuring smooth onsite operations.

Requirements

High school diploma or GED.
Four (4) or more years of administrative support experience.
Knowledge of standard administrative practices with strong written communication skills.
Proficiency in Microsoft Office with strong interpersonal, organizational, and time‑management skills.
Ability to work independently with minimal supervision

Nice To Haves

healthcare experience preferred

Responsibilities

Serve as the front‑line representative for the office by greeting and assisting visitors, directing guests appropriately, and supporting visiting and out‑of‑state employees with check‑in, access, and onsite needs to ensure a professional first impression.
Manage visitor and building security processes, including issuing temporary visitor badges and managing employee security cards and access permissions, ensuring timely activation/deactivation and compliance with security protocols.
Provide administrative and communication support by monitoring emails and phone calls, performing office tasks such as document preparation and data entry, and supporting mailroom and data entry functions as needed.
Coordinate meetings, events, and office logistics, including scheduling conference rooms, preparing meeting spaces, coordinating catering, managing correspondence, and supporting bulk deliveries with building management.
Oversee day‑to‑day office operations by maintaining common areas, monitoring facility needs in partnership with the facilities team, receiving and distributing mail and packages, managing office supplies, and performing other duties as required.