Receptionist - South Fort Collins
About The Position
As a locally owned business, the Screamin Peach is proud to stand apart from other factory-style waxing studios. Our comfortable environment, exceptionally talented team, and level of personalized service has gained both local and national recognition. Since 2006, we’ve made it our mission to help people from all walks of life feel good about themselves as we rid Northern Colorado of its unwanted hair. As a team, we believe in one-on-one relationships with open communication, support, kindness, and respect-- both for our valued clients and for each other. It’s about more than just hair, it’s about personalized care. This is a hands-on receptionist sales position with day-to-day duties that include scheduling client appointments, answering phones & emails, checking clients in/out, cash handling, assisting customers, selling retail, managing the POS system, confirming appointments, and cleaning and merchandising. Specialty focuses may include retail merchandising and social media marketing. How You’ll Do It Providing EXCELLENT customer service to all clients Following all company rules and policies Communicating sales & specials to clients, offering additional services & products Answering phones & emails Booking appointments Confirming client appointments Following new client retention protocol Checking in and out clients, taking payments, and answering questions Cash handling Boutique retail handling: steaming, tagging, arranging, merchandising, cleaning & stocking, and dressing mannequins Helping clients with retail boutique items, fitting rooms, information, and sales Regularly keeping shop clean & presentable to clients Opening and closing duties Assisting with other duties as delegated
Requirements
- 2+ years of customer service or retail experience preferred
- 1+ years of receptionist experience preferred
- Ability to communicate well, both verbally and written
- Ability to multi-task in a fast-paced environment
Nice To Haves
- Familiarity with Zenoti software considered an asset
Responsibilities
- Providing EXCELLENT customer service to all clients
- Following all company rules and policies
- Communicating sales & specials to clients, offering additional services & products
- Answering phones & emails
- Booking appointments
- Confirming client appointments
- Following new client retention protocol
- Checking in and out clients, taking payments, and answering questions
- Cash handling
- Boutique retail handling: steaming, tagging, arranging, merchandising, cleaning & stocking, and dressing mannequins
- Helping clients with retail boutique items, fitting rooms, information, and sales
- Regularly keeping shop clean & presentable to clients
- Opening and closing duties
- Assisting with other duties as delegated
Benefits
- Competitive cash compensation.
- Aflac supplemental health plan.
- Access to Telehealth network at no additional cost.
- Generous PTO, including paid sick leave.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
