Receptionist

SPS-North America•New York, NY

6h•$33 - $33•Hybrid

About The Position

SPS Global is seeking a professional and service-driven Receptionist to support on-site operations in New York, NY. This hybrid role combines front desk management with hospitality and office services support to ensure a seamless workplace experience for employees, clients, and visitors. The ideal candidate thrives in a fast-paced corporate environment, demonstrates strong attention to detail, and consistently delivers a 5-star customer experience while maintaining professionalism and operational efficiency. The Receptionist provides exceptional service by managing the front office while also supporting hospitality functions. This role includes greeting and assisting visitors, answering inbound calls, coordinating meeting room logistics, and ensuring food and beverage areas are properly stocked and maintained for onsite meetings and events. In addition to reception and hospitality duties, the position requires flexibility to assist with mail/shipping operations and general office/facilities support to deliver a top-tier customer experience across all service areas.

Requirements

High School Diploma or equivalent
1–3 years of experience in reception, administrative, hospitality, or concierge roles
Strong verbal and written communication skills
Proficiency in Microsoft Office Suite and ability to learn new systems (PC/Mac, multi-line phones, MFDs)
Excellent organizational and time management skills
Ability to multitask and prioritize effectively
Professional appearance and adherence to company policies
Ability to work assigned hours as determined by manager
Ability to lift or move packages up to 40 lbs.
Ability to walk, bend, kneel, stand, and sit for extended periods
Manual dexterity for operating office machinery
Ability to use a computer monitor and keyboard for extended periods
Vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment

Nice To Haves

Experience supporting hospitality or corporate meeting environments
Experience with badge systems or visitor management platforms
Client-focused with strong customer service orientation
High integrity and confidentiality
Strong organizational skills and attention to detail
Adaptable and flexible in dynamic environments
Ability to work independently and autonomously
Proactive, task-driven mindset
Effective collaboration with internal and external stakeholders

Responsibilities

Provide 5-star customer service to employees, clients, and visitors
Answer and route incoming calls professionally and efficiently
Greet visitors, log them into the system, and ensure compliance with corporate policies (including NDA requirements)
Activate temporary badges, manage access cards, and escalate security concerns when necessary
Maintain a neat, organized, and professional front desk area
Train backup personnel on front desk procedures and policies
Stock and inventory food and beverages for meetings and events
Replenish barista, pantry, kitchen, and conference room areas
Set up and break down conference rooms for meetings and onsite events
Order catering and assist with meeting coordination logistics
Ensure hospitality areas remain clean, organized, and presentation-ready
Assist with sorting and distributing mail
Receive and track packages; notify employees of deliveries
Provide mail and office services coverage as needed
Monitor office supplies and assist with light administrative support
Perform minor facility support tasks and light cleaning as required
Build professional relationships with clients and internal teams
Maintain professionalism and composure when handling sensitive situations
Proactively seek additional tasks during downtime
Support cross-functional office services operations as needed

Benefits

Career Growth: Opportunities to expand skills across reception, hospitality, and office services operations.
Learning & Development: A culture that promotes continuous learning and professional growth.
We Recognize Talent: Recognition programs available across all employee levels.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.
Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.