Traveling Ortho Receptionist

WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC•Los Angeles, CA

7h•Onsite

About The Position

The Receptionist performs a variety of general front office tasks and duties including, but not limited to answering the telephone; preparing, filing, and maintaining all hardcopy and computerized patient charts; patient greeting and intake; collecting payments; checking insurance eligibility; and scheduling patient appointments and marketing the dental practice.

Requirements

High School Diploma or equivalent (GED) required
Bilingual: English & Spanish required (if the geographic location of the office does not require the applicant to be bilingual, applicants who only speak English may be considered)
Proficient with PC and outlook
Strong written and verbal communication skills
Strong interpersonal and relationship skills
Ability to maintain outgoing, friendly attitude with patients and coworkers
Ability to work in a fast-paced environment and able to multitask
Ability to work with minimal supervision

Nice To Haves

Prior front office experience in the medical/dental industry preferred
Previous experience with dental software (Eagle Soft, Dentrix, QSI, or similar)
Comprehensive knowledge of fee schedules

Responsibilities

Greet and check-in/out patients with a friendly and warm smile.
Assist patients with scheduling and treatment
Check-in and check-out patients; thank the patient for their visit.
Assist patients with required paperwork for dental services and financial responsibilities
Keep the reception area neat and clean
Maintain a clean back office and restroom throughout the day
Prepare charts for new and current patients, update patient information.
Prepare care slips for patient routing
Pull charts and confirm next day appointments
Obtain patient insurance information and verify insurance benefits eligibility
Schedule and confirm patient appointments
Answer telephones and route to the appropriate department
Collect payments, post payments in the West Coast Dental system, and print receipts
File and maintain hardcopy and computerized patient charts/records
Handle recall and no-show follow-up
Attend and participate in staff meetings and team huddles
Maintain strict compliance with State, Federal, and other pertinent laws or regulations, (e.g., OSHA, WC, Dental Board, HIPPA, ADA, FEHA, DOL, HR policies and practices)
Assist with additional Front Offices duties as needed.
Handle recall and no-show follow-up
Attend and participate in staff meetings and team huddles
Other duties as assigned by the office manager, regional manager, and/or dentists