Receptionist

The US Oncology Network•Merrifield, VA

5d•Onsite

About The Position

Are you looking for a career and not just a job in the Medical field? Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a highly energetic and enthusiastic Full Time Receptionist for our Fairfax Radiation office who is organized, self-motivated, responsible and multi-tasker with great customer service skills and attention to detail. GREAT BENEFITS INCLUDE: Medical, Dental, Vision, Paid Holidays, and 401k. OVERVIEW: Under direct supervision, our Receptionists are responsible for greeting patients and visitors in a prompt, courteous, and professional manner, and serving as a liaison between patient and medical staff. Insures all forms are complete, accurate, and signed according to company guidelines. All staff support and adhere to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. This position requires a detail-oriented, multi-tasking professional with strong customer service and computer skills. Successful candidates will have a track record of initiative, continuous learning, teamwork, and integrity in a medical office environment.

Requirements

High school diploma or equivalent required.
Position is entry level and requires 1-3 years experience, preferably in a medical setting.

Responsibilities

Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next day appointments and prints schedules as needed.
Answering multiple phone lines
Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
Posting Daily charges
Distributes condolence cards to patients families as requested.
Maintains lobby area in a neat and orderly manner.
Identifies no shows and forwards for patient notification.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
Prepares correspondence, memos, forms and other typing as requested by supervisor.
Perform other duties as assigned