Receptionist, Atlantic House Men’s Shelter

CAMBA•New York, NY

3d•Onsite

About The Position

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Atlantic House Men’s Shelter is a 200 bed men’s MICA shelter located in the Brownsville section of Brooklyn. The majority of these clients are dually diagnosed with mental illness and substance abuse.

Requirements

Sufficient education (English-speaking, -reading, -writing, & math abilities) to comprehend oral and written information and to assist callers and visitors and staff.
Ability to type 25 words per minute.

Nice To Haves

Bi-lingual

Responsibilities

Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel.
Answer general questions about the organization and provide callers with address and directions.
Take and deliver messages; transfer calls to voicemail when appropriate personnel are unavailable.
Retrieve messages from general voicemail and forward to appropriate personnel.
Receive, sort, distribute, re-route client/former client/staff mail, and maintain client mail-log daily.
Assist users with fax and copy machines, send faxes, and retrieve and route incoming faxes.
Update site bulletin board.
Ensure telephone extension list is updated, posted and distributed to facility staff.
Maintain the professional appearance of the receptionist’s area.
Create and print fax cover sheets, memo, correspondence, report, program marketing materials, and other documents when necessary.
Perform other clerical duties as needed, such as filing, photocopying, collating and taking minutes at meetings.
May update appointment calendars.
May record, type and distribute minutes of meetings.
May maintain logs and legal papers.
May perform computer data entry functions.
May conduct mail pick-ups and/or deliveries.

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

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