Receptionist (P/T WEEKENDS) (7a-3p) and (3p-11p)

Regency Care of Arlington • Arlington, VA

13d

About The Position

We are looking for Part Time Receptionist to join our growing team! The right candidate has a can-do attitude, a friendly demeanor, and the ability to provide many levels of support to our clients. Job Duties Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information. Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols. Logging visitors’ details. Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery. Assisting Residents: Providing basic assistance to residents, directing them to common areas, or answering general questions. Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available. Technology and Administrative Support: Utilizing computer systems and other administrative tasks. Assisting with data entry and paperwork as needed. Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner. Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations. Cultural Sensitivity: Demonstrating cultural awareness and sensitivity while interacting with residents and visitors from diverse backgrounds.

Requirements

• Enjoy working in a one-on-one setting, eager to improve and continuously learn new skills.
• Validated ability to act in a compassionate and supportive manner.
• Available to work different shifts, including nights and/or weekends.
• High School Diploma or equivalent
• Take pride in providing high quality care.

Responsibilities

• Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.
• Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols. Logging visitors’ details.
• Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
• Assisting Residents: Providing basic assistance to residents, directing them to common areas, or answering general questions.
• Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
• Technology and Administrative Support: Utilizing computer systems and other administrative tasks. Assisting with data entry and paperwork as needed.
• Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
• Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
• Cultural Sensitivity: Demonstrating cultural awareness and sensitivity while interacting with residents and visitors from diverse backgrounds.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED