Receptionist (FDC)

Medical Associates of NWA•Fayetteville, AR

About The Position

The Receptionist performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Receptionist makes appointments for patients and maintains accurate and orderly schedules for physicians. About Fayetteville Diagnostic Clinic Fayetteville Diagnostic Clinic is a physician-owned practice who encourages teamwork and collaboration, increasing efficiency in care, and ensuring patients receive a positive health care experience. To provide a convenient patient health experience, we offer internal medicine, medical specialists, and diagnostic services in one central location. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

Requirements

High school diploma or GED
7 – 11 months experience and/or training

Nice To Haves

Bilingual preferred; but not required

Responsibilities

Manage all phases of the patient encounter as listed in the procedure manual; verify patient's name, address, phone number and health insurance coverage; direct patients to appropriate clinic locations as indicated by the schedule
Open the department on time
Keep schedules for physicians. (Consists of entering call schedules, time off and meetings.)
Monitor the lobby area (straighten magazines, check cups and wipe down chairs) and be ready to assist if patients or visitors encounter difficulties

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
HSA or FSA options with medical insurance
Voluntary Aflac Accident and Critical Illness
Employer paid life, long-term & short-term disability benefits
401(K) match and profit sharing
Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!
One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics