Receptionist (FM South)

Medical Associates of NWA•Fayetteville, AR

About The Position

Medical Receptionist – Family Medicine Clinic (Full-Time) Our busy Family Medicine clinic is looking for a friendly, dependable Medical Receptionist to join our front office team. Prior healthcare experience is a plus! We are a high-volume, multi-provider clinic known for exceptional patient care, strong teamwork, and very low staff turnover . You’ll be joining an incredible group of people who share a common vision: to make our clinic the best in Northwest Arkansas. Why You’ll Love Working at MANA Family Medicine South Team culture is our strength: You’ll work with an extraordinary group who genuinely support one another. Shared mission: Our staff takes pride in making our clinic the best in Northwest Arkansas. Low turnover: People stay because it’s a great place to work. Stable, Monday–Friday schedule with no nights or major holidays. Fast-paced, rewarding environment where you’ll make a real impact every day. About MANA Family Medicine MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. What We Offer At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings: Comprehensive Benefits – Medical & dental 401(K) match and profit sharing Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment Employer paid life, long-term & short-term disability benefits Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more! One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics MANA is an equal opportunity employer.

Requirements

Previous medical office and/or strong customer service experience preferred
Excellent communication and multitasking skills
High attention to detail, accuracy, and professionalism
Positive attitude and willingness to be part of a supportive, close-knit team
Dependability and a commitment to great patient care

Responsibilities

Greet patients warmly and help create a welcoming, professional environment
Manage check-in and check-out, verify insurance, and ensure all required consents are completed
Answer and route phone calls, schedule appointments, and support patient needs
Collect copays and balances; maintain accurate patient information in the EMR
Assist with referrals, records requests, scanning, faxing, and other front office duties
Communicate effectively with providers, nurses, and clinic leadership
Protect patient confidentiality and follow all HIPAA guidelines
Support front office operations in a fast-paced, team-oriented environment

Benefits

Comprehensive Benefits – Medical & dental
401(K) match and profit sharing
Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
Employer paid life, long-term & short-term disability benefits
Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more!
One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

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