Receptionist

Crisp Recruit • New Orleans, LA

36d

About The Position

The Law Offices Of Chip Forstall has been a leading name in personal injury law in New Orleans for over 30 years, winning over 40,000 cases. Our mission is to fight relentlessly for the injured, guiding them to reclaim their lives with empathy and formidable representation.
Specializing in cases such as auto and truck accidents, wrongful death claims, and more, our dedicated team commits to treating clients like family, providing personalized strategies born from over 100 years of collective experience. Our reputation for excellence is built on our commitment to both legal prowess and community impact, embodying values of trust and integrity.
This Receptionist role is crucial to maintaining the smooth operations of our firm, directly supporting our mission to provide top-tier service to every client. As the first point of contact for clients and visitors, you will embody the professionalism and warmth that defines our practice, ensuring client interactions are seamless and welcoming.

Requirements

• Professional Experience: 1–2 years in a similar role, ideally with some longevity in prior positions.
• Communication Skills: Strong verbal skills and excellent phone etiquette are essential.
• Calm Under Pressure: Ability to handle high-volume calls and multitask without becoming overwhelmed.
• Professional Appearance: Present a polished, business-appropriate image.
• Self-Starter: Ability to work independently, making informed decisions without needing constant direction.

Responsibilities

• Phone Operations: Answer all incoming calls promptly within 3-4 rings, ensuring efficient client communication.
• Visitor Reception: Greet all clients and visitors with professionalism and warmth, maintaining a welcoming atmosphere.
• File Management: Open and close client files accurately, ensuring all data is collected and organized efficiently.
• Front Office Maintenance: Keep reception and common areas clean and presentable to mirror the firm's professional image.
• Client Surveys: Collect and manage client feedback using provided tools, contributing to service improvement.

Benefits

• Growth Potential: Join a firm that supports upward mobility and professional development.
• Established Reputation: Be part of a trusted firm with a legacy of excellent client advocacy and community involvement.
• Dynamic Environment: Experience a diverse and collaborative work culture with longstanding team members.
• Direct Leadership Exposure: Work closely with office management and leadership, gaining valuable insights.
• Health Insurance: 60% employer-paid individual health cover through Blue Cross Blue Shield.
• Retirement Savings: 401(k) with a 3% matching contribution.
• Paid Time Off: 15 days of annual PTO, plus federal holidays and your birthday off.
• Flexible Schedule: Optional Saturday work available for additional income opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed