Receptionist - Full Time

Trinity Health

1d • Onsite

About The Position

At MercyOne, health care is more than just a doctor’s visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers. Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines Join the MercyOne Family! We are looking to hire a Receptionist. As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents. Serves as the initial point of contact for patients coming into the clinics. Ability to explain patient account charges, insurance verification and data entry for patient charges. Greets, instructs, directs and schedules all patients and visitors. Transfers incoming phone calls to appropriate clinic staff and physicians. Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider’s inbox and completing medical records request. Hours Full Time 40 hours/week

Requirements

• Effective communication skills
• medical terminology
• Basic Life Support
• Medical Office Procedures
• Less than 1 year experience required
• High School Diploma or GED equivalent

Responsibilities

• Coordinating all patient activities including greeting patient/families
• Processing patient registrations in an efficient and courteous manner
• Obtaining accurate patient demographics and insurance information and obtaining all necessary consents
• Serves as the initial point of contact for patients coming into the clinics
• Ability to explain patient account charges, insurance verification and data entry for patient charges
• Greets, instructs, directs and schedules all patients and visitors
• Transfers incoming phone calls to appropriate clinic staff and physicians
• Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider’s inbox and completing medical records request

Benefits

• Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
• Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees