Receptionist

ChimesNewark, DE

About The Position

Make a Difference. Build a Career. Change Lives. Join Chimes, a mission-driven nonprofit where compassion meets purpose. The Receptionist is often the first point of contact for visitors, program participants, and staff. This role ensures a welcoming environment while supporting daily administrative operations and maintaining efficient communication throughout the organization.

Requirements

  • High school diploma or completion of a certificate program.
  • One year of receptionist or front desk experience preferred.
  • Strong communication and interpersonal skills with the ability to interact effectively with visitors, staff, and the public.
  • Basic knowledge of the English language and arithmetic required.

Responsibilities

  • Operate a multi-line switchboard, answer calls, and relay messages in a timely manner.
  • Greet visitors, determine their needs, and direct them to the appropriate person or location.
  • Assist applicants and program participants by guiding them through processes or connecting them with appropriate resources.
  • Provide general administrative support including sorting mail, maintaining records, entering attendance, distributing reports, and managing gas card tracking.
  • Support orientation sessions by greeting participants and organizing required paperwork.
  • Maintain professionalism, confidentiality, and positive communication with staff, visitors, volunteers, and the public.
  • Use office technology to complete job duties and support daily operations.
  • Attend scheduled work hours, staff meetings, and trainings while following agency policies and procedures.
  • Perform additional duties or special projects as assigned.

Benefits

  • Medical plans starting at $6.90/month (Day 1 coverage)
  • Dental and vision insurance
  • Life and disability insurance
  • Generous paid time off
  • 403(b) retirement plan with employer match
  • Paid training and tuition assistance
  • Tickets at Work
  • Employee referral bonuses and recognition programs
  • Clear pathways for growth and advancement
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