Receptionist

Allina Health•Golden Valley, MN

1d•$17 - $24•Onsite

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details: Job Description: Greets patients, visitors and business associates in person or by phone. Assist and direct them as needed. Supports the department registration, data and administrative needs.

Requirements

Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
2 to 5 years in customer service experience
2 to 5 years of experience with computers and technology
2 to 5 years of experience with medical terminology

Nice To Haves

High school diploma or GED

Responsibilities

Receive patients, visitors and business associates.
Provide a welcoming environment.
Provide direction and assistance, offer escort as needed.
Receive messages, flowers, newspapers, and other patient-related deliveries.
Assure availability of wheelchairs and waiting room supplies.
Access patient electronic chart only based on need related to this service function.
May do patient check-in within Excellian or other program, and conduct check-in procedures.
May assist patients to other departments.
May enter orders into Excellian, and schedule patient for a service.
Answer calls and inquiries.
Screen, verify, and relay messages to department personnel and physicians.
May monitor Excellian messages folders.
May perform department-specific tasks such as administrative support, data collection, room scheduling, clerical support.
Other duties as assigned.

Benefits

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.
Benefits include:
Medical/Dental
PTO/Time Away
Retirement Savings Plans
Life Insurance
Short-term/Long-term Disability
Voluntary Benefits (vision, legal, critical illness)
Tuition Reimbursement or Continuing Medical Education as applicable
Student Loan Support
Benefits to navigate the Federal Public Service Loan Forgiveness Program