Receptionist

Camping World Holdings, Inc.•Kansas City, KS

1d•Onsite

About The Position

Camping World is seeking a highly motivated and forward-thinking Receptionist to join their growing team. This role is a key contributor to providing a meaningful customer experience, serving as the first point of contact for customers, greeting and welcoming them, and setting a positive tone. The company is America's largest retailer of RVs and related products and services, with a vision to build a long-term legacy business that makes RVing fun and easy. Camping World and Good Sam brands have been serving RV consumers since 1966, striving to build long-term value for customers, employees, and shareholders through a comprehensive assortment of RV products and services, a national network of dealerships, service centers, and customer support centers, and an extensive online presence. The company operates RV sales and service locations in 42 states.

Requirements

High School education or equivalent
Excellent interpersonal, presentation and relationship-building skills
Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
Strong organizational skills with the ability to multitask
Ability to effectively respond to and meet the needs of a diverse client base
Computer skills: MS Office
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

Nice To Haves

Previous experience in a high-standard customer service environment preferred

Responsibilities

First point of contact for customers
Greet and welcome customers
Set tone for a positive customer experience
Check in VIP appointments and direct customers to the appropriate team member(s)
Coordinate front desk activities including answering and directing incoming phone calls
Track incoming sales calls in our CRM
Maintain a strong work ethic with total commitment to success every day
Assist customers with any questions directed to the reception desk
Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Benefits

Competitive pay
Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On the job training opportunities
Comprehensive benefit package including medical, dental, vision and more (for full-time associates)
Access to dental & vision coverage (for part-time associates)