Receptionist- Ortho Clinic

Franklin Medical Center•Winnsboro, LA

1d•Onsite

About The Position

Franklin Medical Center's Orthopedic Clinic is a fast paced, high patient volume, environment. This position is going to require someone that is comfortable in a fast paced environment and has the ability to multitask and prioritize without it affecting their demeanor. The clinic has multiple providers (Nurse Practitioners, Physician Assistants, and Physicians/Surgeons) with varying scheduling needs and instructions. As a result, an ideal candidate is someone that is detailed, organized, punctual, and has effective time management skills. The clinic schedule is Monday-Thursday 8:00am - 5:00pm with a half day on Fridays. There may be days where an early arrival of 7:30am will be required. Under the direction of the Orthopedic Clinic Manager, you are responsible for obtaining the required information, admitting patients, and making appointments for patients in an efficient manner, in accordance with established policies and procedures directed by your supervisor.

Requirements

High school diploma or equivalent.
Strong written and verbal communication skills
Ability to read and write effectively
Ability to multitask and manage time effectively when completing several tasks at once
Strong organizational skills
Maintain confidentiality of patient and company information
Strong customer service skills
Familiar with medical terminology
Proficient with computers and ability to learn computer software

Nice To Haves

2 years of clerical experience preferred.

Responsibilities

Answers, screens, and forwards in-coming calls.
Records messages and forwards to proper person. Provides basic and accurate information in-person and via phone/email.
Schedules appointments for all physicians, return/follow-up visits, and consults/referrals.
Completes community care referral forms.
Assists in scanning of lab, x-rays, etc.
Enters patient information into computer. Keeps established patient’s information current in computer system.
Collects patient co-pays, deductible, etc.
Maintains patient’s records.
Be able to properly use and maintain all equipment in work area.
Performs other duties as assigned.