Receptionist-Part-Time
About The Position
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Receptionist SUMMARY The Receptionist is responsible for providing outstanding customer service for guests that call and inquire about making Spa Reservations. Agents are empowered to field all customer service inquiries and can clearly articulate spa services, describe the spa ambiance, inform guests of current promotions and reserve spa treatments by accurately entering all necessary information in to software systems. Receptionist will be enthusiastic; detail-oriented, articulate and convey genuine warmth in all interactions with a smile that will shine through the phone. ESSENTIAL FUNCTIONS Provide five star service to spa guests and members through greeting, guiding and providing information, appointment scheduling, directions, care and general assistance to spa related circumstances in Spa Reservations. To help ensure the highest quality of service through aiding in gift certificate sales, with customers, calls, sales and resolving guest concerns. Retail support through restocking, inventory assistance and sales. Assist with guests at front desk and maintain cleanliness of Guest Reception and Retail area.
Requirements
- High school or equivalent education required.
Nice To Haves
- Bachelor’s Degree preferred.
- Previous Front Desk/Reservations experience preferred.
Responsibilities
- Provide five star service to spa guests and members through greeting, guiding and providing information, appointment scheduling, directions, care and general assistance to spa related circumstances in Spa Reservations.
- To help ensure the highest quality of service through aiding in gift certificate sales, with customers, calls, sales and resolving guest concerns.
- Retail support through restocking, inventory assistance and sales.
- Assist with guests at front desk and maintain cleanliness of Guest Reception and Retail area.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
