Receptionist - Westrock Orthodontics

Rock Dental • Raymore, MO

5d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Westrock Orthodontics, our Receptionists serve as vital links between our patients and clinical staff. By working in tandem with the leadership and dental teams, you ensure a seamless patient experience and high-efficiency treatment scheduling. A few specific duties: Patient scheduling and confirmation Dental health records Maintaining patient accounts Insurance eligibility Direct customer service General housekeeping and maintain office stock levels as needed.

Requirements

• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently
• Accept constructive criticism
• Conflict resolution and problem-solving
• Team Player
• High school diploma
• 2 years of office experience desired
• Legible handwriting
• Basic Computer skills

Nice To Haves

• Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs.
• Someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind.

Responsibilities

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility
• Direct customer service
• General housekeeping
• Maintain office stock levels as needed

Benefits

• Competitive pay
• Career growth opportunities
• Talented and motivated team who care about each other, our mission, and our patients.
• Flexible health and insurance options
• Employee Assistance Program
• Complimentary orthodontic treatments that help you and your family stay on track.
• Paid time off and holiday pay
• Plan for the future with an industry-leading 401K retirement plan with matching company contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees