Receptionist

Leavitt Group • Salinas, CA

1d • $20 - $21

About The Position

Leavitt Central Coast Insurance Services, a Leavitt Group affiliate in Salinas, CA is looking to add a full time Receptionist to their busy agency. The Receptionist serves as the first point of contact for the agency, providing professional, courteous service to clients, visitors, and the general public. This role is responsible for managing incoming calls, greeting visitors, handling mail and facsimiles, and providing general administrative support to ensure efficient daily operations.

Requirements

• Must possess a valid, in-force driver’s license with a motor vehicle record acceptable to the agency.
• High School Diploma or GED required
• Minimum of three (3) months of related experience and/or prior typing or data entry experience
• 1 year in a customer service role
• Ability to read, write, and communicate effectively in English.
• Ability to understand and follow simple instructions, short correspondence, and memos.
• Ability to communicate clearly and professionally, both verbally and in writing, with clients, company personnel, and others.
• Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, and division.
• Basic proficiency in Microsoft Office Outlook, Powerpoint.,Word & Excel
• Typing skills and/or prior data entry experience required.
• Ability to apply common sense understanding to carry out written and verbal instructions.
• Ability to manage tasks involving multiple variables in standardized office and insurance-related situations.
• Ability to work independently with minimal supervision.

Nice To Haves

• College degree preferred
• Interested in obtaining a Property & Casualty or Life & Health insurance license
• Bilingual in Spanish/English a plus

Responsibilities

• Greet clients and visitors in a professional and welcoming manner and direct them appropriately.
• Answer, screen, and route incoming phone calls based on the nature of the inquiry.
• Screen and manage unsolicited sales and marketing calls.
• Receive, sort, and distribute incoming mail to appropriate personnel.
• Prepare and process outgoing priority mail for the agency.
• Receive and distribute incoming facsimiles and monitor outgoing facsimiles to ensure successful transmission.
• Maintain a clean, organized, and professional reception area.
• Organize, monitor, and restock office supplies as needed.
• Schedule meetings, appointments, and travel arrangements for managers or supervisors upon request.
• Set up and maintain agency customer files, both electronic and paper-based.
• Prepare memos, correspondence, reports, and other routine documents.
• Assist personal and commercial lines departments with data entry and updates to customer accounts.
• Perform additional clerical and administrative duties as required to support agency operations.

Benefits

• Leavitt Central Coast offers a competitive hourly wage $ 20.00- $21.00, along with room for advancement once licensed.
• Leavitt Central Coast provides a health plan, 401(k) with company matching, paid time off (including vacation, holiday's, sick days), and a Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees