Receptionist

Chevrolet of Milford•Milford, CT

1d•$45,000 - $55,000

About The Position

We are looking for a Service Receptionist/ Cashier Description of the role: The Service Receptionist/Cashier will be responsible for providing exceptional customer service and administrative support to the Service Department. This role requires excellent communication skills and the ability to multitask in a fast-paced environment. About the Company: The Tantillo Auto Group is a reputable automotive company located in St. James, New York & Connecticut. We pride ourselves on providing exceptional customer service and a wide selection of quality vehicles. Join our team and be a part of our commitment to excellence. We are always seeking qualified, enthusiastic individuals to work with us. Come join our team!

Requirements

Prior experience as a receptionist or in a customer service role is preferred
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite
Organized and detail-oriented
Ability to speak clearly on the phone and in person
Ability to multitask and prioritize tasks
Ability to follow basic direction and tasks
Professional and friendly demeanor
A professional appearance
A clean driving record & valid driver’s license

Nice To Haves

Bilingual a plus

Responsibilities

Greet and welcome visitors in a professional and friendly manner
Excellent communication skills
Answer and direct phone calls to the appropriate department
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type memos, correspondence, reports, and other documents
Manage the reception area, ensuring it is clean and organized
Provide administrative support as needed, including data entry and filing
Assist with scheduling and coordinating appointments
Assist with customer leads or Online leads handling
C.S.I calls (Customer Survey Index)
Handling all cash, credit card payments and transactions
Handle customer inquiries and complaints with professionalism and efficiency
Text and email management and other staff
Punctual nature and ability to handle schedule flexibility
Answer dealership group phones
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
Work cooperatively with the Service, Parts & Sales team
Assist in scheduling and confirming sales appointments
Professional presentation