United Fidelity Bank-posted 20 days ago
Full-time • Entry Level
Onsite • Miami Lakes, FL
101-250 employees

The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.

  • Meet and greet customers in a professional manner
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
  • Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
  • Provide basic information to callers who have general inquires
  • Assist with filing duties and other administrative tasks as needed
  • Prepare sales and service gas tickets for the Accounting Department
  • Serve as a backup to the Sales Department Cashier
  • Assist the General Manager with various clerical duties as needed
  • Attend meetings and trainings as scheduled
  • Perform other duties as assigned
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • High School diploma or equivalent
  • Possess excellent written and verbal communication skills
  • Ability to operate a multi-line switchboard
  • Ability to read and comprehend instructions and information
  • Ability to work well with the public
  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
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