Receptionist

Great Clips • Anderson, SC

281d

About The Position

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.

Requirements

• Commitment to work a flexible schedule, including peak times
• Dedication to great customer service
• Ability to work in a fast-paced environment
• Ability to efficiently and effectively resolve customer issues

Responsibilities

• Warmly greet customers
• Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
• Process transactions and issue receipts
• General knowledge of retail products and the ability to make recommendations
• Manage the flow of customers between check in and the service
• Maintain cleanliness and sanitation of the front desk and lobby area
• Manage answering phone
• Inform customers about services
• Update customer records with contact information
• Assist stylists in maintaining salon cleanliness and sanitation

What This Job Offers

• Industry: Personal and Laundry Services