Receptionist

H&R Block • Demopolis, AL

422d • $24,000 - $35,000 • Onsite

About The Position

The Client Service Professional/Receptionist at H&R Block plays a crucial role in providing exceptional customer service to clients. This seasonal position focuses on building strong client relationships and ensuring their needs are met through personalized interactions, whether in person, over the phone, or virtually. The role involves a variety of tasks aimed at enhancing the client experience and maintaining a welcoming office environment.

Requirements

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

Nice To Haves

• High school diploma or equivalent
• Sales/marketing experience

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to help build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical Coverage (with additional eligibility requirements)
• 401k Retirement Savings Plan (with additional eligibility requirements)
• Employee Stock Purchase Plan (with additional eligibility requirements)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED