Receptionist

VITAS Healthcare • Lombard, IL

97d

About The Position

The receptionist is responsible for answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required. Performs other clerical duties as needed, such as filing, photocopying, and collating.

Requirements

• One to three years prior relevant experience.
• Ability to work on various assignments simultaneously.
• Ability to communicate tactfully, verbally and in writing with all levels of employees and visitors.
• Working knowledge of computers, internet access, and the ability to navigate within automated systems.
• Familiarity with a variety of software packages such as Outlook, Excel, and Word.

Responsibilities

• Answer incoming telephone calls and determine purpose of callers.
• Forward calls to appropriate personnel or department.
• Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
• Answer questions about the organization and provide callers with address, directions, and other information.
• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Monitor visitor access and issue passes when required.
• Perform other clerical duties as needed, such as filing, photocopying, and collating.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees