Receptionist
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About The Position
Kaleidoscope Salon is seeking a part-time Receptionist to join our dynamic team in Chattanooga, TN. As a small business, we pride ourselves on providing a fast-paced and agile environment where enhancing the guest experience is our top priority. The ideal candidate will be responsible for managing front desk operations, ensuring that every guest receives world-class customer service. This role requires a friendly demeanor, excellent communication skills, and the ability to multitask effectively in a busy salon setting. In this position, you will be the first point of contact for our guests, handling telephone calls, scheduling appointments, and managing any cancellations or adjustments. You will also be responsible for following up with guests to remind them of their appointments and ensuring that they are matched with the right stylist based on their needs. Knowledge of our stylists' strengths and service templates is essential to guarantee guest satisfaction. Additionally, you will provide guests with information about the products and techniques used during their hair services, ensuring that any allergies or sensitivities are communicated to the stylists. You will also manage the cash register, process payments, and maintain accurate records of guest information in our salon database. Balancing the cash drawer at the end of your shift is a critical responsibility, as is maintaining positive relationships with vendors to ensure that salon supplies are adequately stocked.
