Receptionist

H&R Block • Sioux City, IA

428d • $31,000 - $40,000

About The Position

As a seasonal Client Service Professional/Receptionist at H&R Block, you will play a crucial role in providing exceptional service to clients. Your primary responsibilities will include greeting clients, answering phones, and ensuring that all client needs are met during their service experience. This position emphasizes building strong client relationships and delivering personalized service to enhance client satisfaction.

Requirements

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

Nice To Haves

• High school diploma or equivalent
• Sales/marketing experience

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical Coverage
• 401k Retirement Savings Plan
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED