Receptionist

$27,040 - $27,248/Yr

H&R Block - Delray Beach, FL

Part-time - Entry Level

Delray Beach, FL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Receptionist at H&R Block plays a crucial role in providing exceptional client service during the tax season. This part-time, temporary position focuses on creating a welcoming environment for clients, ensuring their needs are met, and facilitating connections with tax professionals. The role emphasizes building strong client relationships and maintaining office organization.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Requirements

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Nice-to-haves

• High school diploma or equivalent.
• Sales/marketing experience.

Benefits

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help build healthy habits.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical Coverage (with additional eligibility requirements).
• 401k Retirement Savings Plan (with additional eligibility requirements).
• Employee Stock Purchase Plan (with additional eligibility requirements).