Receptionist

Brookdale Senior Living • Farmington Hills, MI

122d

About The Position

Join Brookdale as a Receptionist, where you will be recognized for your contributions in a workplace celebrated for its diversity. This role involves greeting visitors, answering questions, managing phone calls, and handling mail. You will also respond to resident emergencies according to community protocols. Brookdale is committed to creating an environment where you can thrive both personally and professionally.

Requirements

• Strong communication skills.
• Ability to manage multiple tasks efficiently.
• Basic office and clerical skills.

Nice To Haves

• Experience in a receptionist or customer service role.
• Familiarity with office equipment and procedures.

Responsibilities

• Greet all visitors entering the community.
• Answer questions and ensure visitors sign guest sheets.
• Answer and direct phone calls to the proper residents and staff.
• Sort, deliver, and collect incoming/outgoing community and resident mail.
• Perform basic office/clerical functions and maintain visitor logs.
• Respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Benefits

• Medical, Dental, Vision insurance.
• 401(k) plan.
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates (outside of CA).
• Optional voluntary benefits including ID theft protection and pet insurance.
• Paid Time Off and paid holidays for full-time employees.
• Company provided life insurance.
• Adoption benefit.
• Disability insurance (short and long term).
• Flexible Spending Accounts and Health Savings Account.
• Tuition reimbursement.

What This Job Offers

• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities