Receptionist / Teller - FineMark

Commerce Bank•Charleston, SC

12d•Onsite

About The Position

FineMark Bank & Trust, a division of Commerce Bank, delivers exceptional service in banking, trust, and investments, fostering long-lasting client relationships. We provide a workplace grounded in integrity, teamwork, and an entrepreneurial spirit, where associates are empowered to contribute and serve with purpose. Our culture is rooted in doing what is right, with an emphasis on thoughtful innovation, sound decision-making, and delivering the highest level of service to our clients. The main purpose of this job is to answer all incoming calls and greet clients and visitors in a courteous and professional manner. In compliance with federal and state banking regulations and established bank policies and procedures, also performs a wide variety of teller transactions in an efficient, courteous and professional manner. Provides administrative support to entire banking office team.

Requirements

Strong mathematical and analytical skills
Ability to take initiative and ownership while being resourceful and resolving client concerns in a satisfactory manner
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook
High School Diploma or equivalent combination of education and experience required

Nice To Haves

Previous experience as a bank teller preferred

Responsibilities

Answer all incoming calls in a courteous, professional and expeditious manner and direct callers to the appropriate area for assistance; take detailed and accurate messages when assistance is not immediately available
Greet clients and visitors, announcing visits to the appropriate party, while ensuring waiting visitors are kept comfortable and offered refreshments
Create and distribute, via email, the daily visitor schedule
Assist with mailings, pickup / delivery of daily mail and other various administrative duties as required
Schedule conference rooms and community room
As needed, serve as back-up teller and prepare all documents for encoding, balancing and processing, and balance currency, coin and checks daily, reporting discrepancies
Prepare currency transactions and suspicious activity reports, as required, and cash shipments to/from the Federal Reserve or other offices
Maintain banking logs and records according to Bank policy
Acknowledge and greet clients and visitors in a courteous and professional manner as they approach the teller line
Regular attendance at the FineMark location designated in this job description, during regular business hours, or assigned hours for the position, is required. This is not a remote-work position.
Perform other duties as assigned