RECEPTIONIST - Tallahassee, FL

North Florida Medical Center • Tallahassee, FL

90d

About The Position

Welcome and assist all center callers, patients and visitors in a professional and courteous manner. Promote a positive patient experience with outstanding customer service. Adhere to organization policies and follow work processes specified in NFMC's receptionist manual and other established procedures. Duties include answering phones promptly and courteously, schedule patient appointments, checking patients in and out, completion of patient demographic information, insurance verification, and collect fees at the time of the visit.

Requirements

• One year certificate from college or technical school.
• One year or more related experience and/or training.
• Equivalent combination of education and experience related to this type of position.

Responsibilities

• Welcome and assist all center callers, patients and visitors.
• Promote a positive patient experience with outstanding customer service.
• Adhere to organization policies and follow work processes specified in NFMC's receptionist manual.
• Answer phones promptly and courteously.
• Schedule patient appointments.
• Check patients in and out.
• Complete patient demographic information.
• Verify insurance.
• Collect fees at the time of the visit.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree