Receptionist (SWING Shift - M-F)

Reno Behavioral Healthcare Hospital-posted about 1 year ago
Full-time
Reno, NV
Hospitals
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This position is responsible for managing incoming calls, directing them to the appropriate associates, handling mail distribution, and ensuring the smooth flow of correspondence. The role also includes various clerical duties, with a shift from 3pm to 11:30pm, Monday through Friday.

  • Answers telephones and directs the caller to the appropriate employee.
  • Transfers a caller to an employee's voice mailbox when the employee is unavailable.
  • Greets and directs visitors and patients.
  • Provides assistance to the Intake Department with patient data entry and forms.
  • Assists with other related clerical duties as needed.
  • High school degree, GED, or equivalent.
  • One (1) year previous experience required.
  • Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint).
  • Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
  • Excellent verbal, interpersonal and written communication skills.
  • Good judgment, problem solving and decision-making skills.
  • Ability to work in a fast-paced, expanding organization.
  • Maintains confidentiality of patients at all times.
  • Medical (three plans to choose from)
  • Dental (two plans to choose from)
  • Vision
  • Life Insurance options, including plans for spouse and children
  • 401(k)
  • Pet Insurance
  • Identity Theft insurance
  • Tuition Reimbursement
  • Short Term Disability
  • Long Term Disability
  • Generous PTO plan
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