Receptionist Support Clerk (Part Time)

Zwicker & Associates, P.C.•Andover, MA

2h•$20•Onsite

About The Position

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States. Zwicker is currently seeking a part-time receptionist support clerk to join our team in Andover, MA. We are seeking a candidate who is eager to learn, possesses exceptional organizational, written, and verbal communication skills, and is interested in joining our team. We value candidates whose diverse skills, backgrounds, and experiences help the Zwicker team collaborate and innovate, ultimately driving performance excellence. The base hourly rate for this position is $20.00.

Requirements

One year of minimum experience in a similar receptionist or front desk role.
Demonstrated ability to manage calls with clear, concise, and professional communication.
Adheres to established building security protocols for both visitors and employees.
Effectively engages with office staff, clients, and visitors both in person and over the phone.
Reliable and punctual with a strong sense of responsibility.
Proficient in Microsoft Word and Excel; comfortable navigating computer systems.
Excellent administrative and phone skills
Basic computer skills, especially experience in Microsoft programs
Above-average interpersonal, oral, and written communication skills
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking

Responsibilities

Receptionist Coverage
Daily Coverage of the front desk
Communication – answer and direct incoming phone calls, through Alvaria system to direct calls to the accurate department.
Computer Skills - Recovery Management System (RMS) – looking up accounts and verifying accounts/transfer calls to correct dept
Processing of deliveries, daily logging and tracking
Visitor and Client Management
Administrative tasks - Processing of incoming bankruptcy documents daily, data entry, mail sorting and distributing
Special projects as needed
Other duties as assigned