Receptionist - Standing Role

Takeda

85d • $16

About The Position

This is not a sedentary position, must be able to stand for several hours. Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.

Requirements

• High school diploma or equivalent
• Ability to walk and/or stand for the entire work shift
• Will work evenings, weekends, and holidays
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
• Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• 90% of work tasks require prolonged glove wear due to potential exposure to bloodborne pathogens
• 1 or more years minimum experience working in a customer or patient facing role is helpful

Responsibilities

• Answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
• Assist donors with appointments; create or pull donor record files
• Provide customer service to donors (external) and fellow employees (internal)
• Maintain orderly filing system, purging records
• Report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures

Benefits

• Medical, dental, vision insurance
• 401(k) plan and company match
• Short-term and long-term disability coverage
• Basic life insurance
• Tuition reimbursement program
• Paid volunteer time off
• Company holidays
• Well-being benefits
• Up to 80 hours of sick time per calendar year
• Accrual of up to 120 hours of paid vacation for new hires

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees