Receptionist-Service Scheduler

Berglund Chrysler Jeep Dodge Ram Fiat•Roanoke, VA

17h•Onsite

About The Position

Receptionist-Service Scheduler Berglund Chrysler Jeep Dodge Ram in Roanoke, VA is seeking a detail-oriented and friendly Receptionist-Service Scheduler to join our team. This role is essential in providing excellent customer service while efficiently managing appointment scheduling and front desk operations to ensure a smooth and positive experience for our clients. Berglund Chrysler Jeep Dodge Ram Fiat is part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia. We pride ourselves on delivering outstanding customer service and a wide range of quality vehicles and services. Our team is dedicated to supporting each other and providing a welcoming environment for both employees and customers. Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.

Requirements

High school diploma or equivalent.
Previous experience in automotive service scheduling or reception preferred.
Strong communication and interpersonal skills.
Proficient with computer systems and scheduling software.
Ability to multitask and maintain excellent organizational skills.
Professional and courteous demeanor.

Nice To Haves

Previous experience in automotive service scheduling or reception preferred.

Responsibilities

Greet customers warmly and assist them promptly in person or by phone.
Schedule and confirm vehicle service appointments accurately.
Maintain organized service schedules to maximize efficiency and customer satisfaction.
Handle administrative tasks such as filing, data entry, and maintaining customer records.
Manage multiple tasks in a fast-paced environment while maintaining a positive attitude.