Receptionist/Scheduler

The Stamford Hospital • Stamford, CT

66d

About The Position

The position involves providing exceptional customer service and administrative support in a healthcare setting. The individual will greet and direct visitors and patients, ensuring they feel welcomed and acknowledged. Responsibilities include answering patient inquiries, scheduling appointments, registering patients, and managing imaging records. The role requires a strong understanding of departmental services and workflows to assist patients effectively and maintain a professional demeanor at all times.

Requirements

• High school diploma.
• One year of similar experience desirable.
• Excellent customer service and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Computer skills required.

Responsibilities

• Greets and directs visitors/patients courteously and professionally.
• Acts as a customer service liaison by answering patient questions and addressing concerns.
• Demonstrates knowledge of department services and workflows.
• Performs patient rounding to ensure timely service.
• Schedules patient exams and manages appointment slots.
• Registers and checks-in patients, verifying their information.
• Processes requests for radiology imaging and reports.
• Performs clerical and administrative duties associated with Radiologists.
• Monitors PACS worklists and ensures report turnaround times are met.
• Communicates with TeleRadiology Services for timely report turnaround.
• Assists in cross-training team members and new hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED