Receptionist/Scheduler

Revel StaffingTemecula, CA
23d

About The Position

A confidential healthcare organization is seeking an experienced Receptionist/Scheduler to join its team. This role is the first point of contact for patients and visitors, responsible for greeting patients, scheduling appointments, verifying insurance, updating records, and ensuring a smooth check-in/check-out process. The ideal candidate will be professional, detail-oriented, and committed to creating a welcoming patient-centered environment.

Requirements

  • High School Diploma required
  • Minimum 1 year of recent experience in a medical or professional office setting
  • MediClear or equivalent certification required.
  • Knowledge of medical terminology required
  • Proficiency with computers, scheduling, and EHR systems
  • Strong communication and organizational skills
  • Ability to work independently and manage multiple tasks in a fast-paced environment

Responsibilities

  • Greet and check in patients in a friendly and professional manner
  • Verify patient demographics, eligibility, and insurance information
  • Assist patients in completing registration and insurance forms as needed
  • Schedule and confirm appointments, ensuring accurate calendar management
  • Process co-payments and maintain accurate patient financial records
  • Manage missed appointments (chart stamping, letters, notifications) per policy
  • Check patients out at the end of visits and provide next-step instructions
  • Maintain accurate and up-to-date information in the computer system
  • Support overall office efficiency and assist with additional tasks as needed
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