Receptionist (Santa Clara Mortuary)

Archdiocese Los Angeles Ed Off • Oxnard, CA

405d • $37,315 - $42,890

About The Position

The Receptionist at Santa Clara Mortuary plays a vital role in supporting the mortuary by managing incoming calls and visitors, providing information about services, and performing various clerical tasks. This position requires a friendly and empathetic demeanor, as well as the ability to maintain a comfortable environment for client families. The Receptionist works under the supervision of the Administration Supervisor and is responsible for ensuring smooth operations at the facility.

Requirements

• Active member of a Roman Catholic faith community.
• High School Diploma or GED equivalent required.
• Strong knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Strong knowledge of office administrative tasks and office equipment.
• Ability to communicate effectively in written and oral form.
• Ability to develop and maintain effective working relationships.
• Ability to read and interpret Mortuary and Cemeteries policies, procedures, contracts, and customer files.
• Excellent customer service skills.

Nice To Haves

• Bilingual Spanish/English preferred.
• Understanding of Christian Burial in the Catholic Church.

Responsibilities

• Receive incoming telephone calls and assist callers with questions or comments, directing calls to appropriate team members.
• Greet and receive client families and visitors, maintaining a friendly and empathetic attitude.
• Provide information associated with services and products courteously and politely.
• Maintain a clean entrance area and provide light housekeeping as necessary.
• Maintain daily facility schedule and assist in memo preparation, including scanning photos and proofreading.
• Research records for genealogy requests and process petty cash and bank deposits.
• Order markers, granite, and final date scrolls, and maintain deed and trust files.
• Complete Installation Work Orders (IWO) and perform other duties as assigned.

Benefits

• Health Insurance (Medical, Dental, and Vision)
• Mental Health Services (Employee Assistance Program)
• Pension Plan
• 403B Plan
• Vacation & Sick Time
• Paid Holidays
• Employee Discount Programs (24hr Fitness, LA Fitness, Hotel Engine, Great Work Perks*)
• Sign On Bonus (2% bonus after 6 months of employment in good standing)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED