Receptionist - S Valley Mills

Mid Texas Tax Associates • Waco, TX

391d • Onsite

About The Position

The Receptionist position at H&R Block is a seasonal role focused on providing exceptional customer service during the busy tax season from January to April. The role involves greeting clients, answering phones, and ensuring a welcoming environment while matching clients with suitable tax professionals. This position offers flexibility and the opportunity for potential advancement in future seasons.

Requirements

• Experience working in a fast-paced environment
• Previous experience in a customer service environment

Nice To Haves

• High school diploma or equivalent
• Sales and/or marketing experience
• Ability to multi-task
• Strong organizational and time-management skills
• Point of sale experience
• Knowledge and experience with a Windows based computer system

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Handle clients as they exit, ensuring all current and future needs are met
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

Benefits

• Flexible work schedule
• Opportunity for advancement in future seasons

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 10,001+ employees