Receptionist Reimbursement Specialist #1311-0-8

Piedmont Community Services•Rocky Mount, VA

About The Position

Piedmont Community Services is seeking a dedicated and professional Reimbursement Specialist to serve as the first point of contact for clients, staff, and visitors. This position plays a critical role in ensuring efficient front office operations, maintaining a welcoming environment, and supporting essential administrative and financial processes. The Reimbursement Specialist is responsible for managing client flow, scheduling appointments, answering incoming calls, monitoring the waiting area, and handling client concerns in a courteous and professional manner. This role requires excellent interpersonal and organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. In addition to front desk responsibilities, this position supports all relevant staff in the office, financial operations by collecting and verifying client financial data, processing payments, and performing financial assessments in accordance with PCS Collections and Reimbursement policies. Candidates must have strong typing skills, customer service, and knowledge of insurance billing practices. High School diploma required or Associate's degree preferred with 1-3 years' experience office setting. Salary is commensurate with appropriate education and experience as it relates to the position. Must be willing to consent to background checks, including checks for barrier crimes, and drug screening as part of the application process.

Requirements

Strong typing skills
Customer service
Knowledge of insurance billing practices
High School diploma required
Must be willing to consent to background checks, including checks for barrier crimes, and drug screening as part of the application process.