Receptionist/Registration - Behavioral Health Associates
About The Position
Staffs patient front and/or discharge windows to include receiving visitors and patients, ascertaining their needs and directing them accordingly. Performs related clerical duties; entering information into systems, collecting forms; and completing medical chart entries; collecting fees as appropriate and answering phones. Registers new patients, verifies and updates demographic and insurance information of established patients in record and computer. Verifies co-pays and coverage. Monitors reception area and patient flow, notifies patient of delays. Reconciles daily patient receipts. Provides other clerical support and department duties as necessary and/or as assigned by the office manager or physician. Education & Training: High School diploma or GED equivalent. Experience: One (1) year in physician office or related hospital experience.
Requirements
- High School diploma or GED equivalent
- One (1) year in physician office or related hospital experience
- AHA/ARC BLS certification required
- Knowledge of medical terminology
- Ability to maintain quality, safety, and/or infection control standards
- Knowledge of planning and scheduling techniques
- Knowledge of medical billing procedures
- Word processing and/or data entry skills
- Knowledge of related accreditation and certification requirements
- Receptionist skills
- Skill in preparing and maintaining patient records
- Ability to develop and maintain filing systems
- Ability to interact and communicate with people in person and over the telephone, often in stressful situations
- Knowledge of the nature and provisions of alternate health insurance plans
- Knowledge of pre-certification requirements, procedures and documentation of third party medical insurance payers
Responsibilities
- Staffs patient front and/or discharge windows
- Receives visitors and patients, ascertaining their needs and directing them accordingly
- Performs related clerical duties
- Enters information into systems
- Collects forms
- Completes medical chart entries
- Collects fees as appropriate
- Answers phones
- Registers new patients
- Verifies and updates demographic and insurance information of established patients in record and computer
- Verifies co-pays and coverage
- Monitors reception area and patient flow
- Notifies patient of delays
- Reconciles daily patient receipts
- Provides other clerical support and department duties as necessary and/or as assigned by the office manager or physician
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
