Receptionist - Radiation Oncology at Seacoast

McLeod Health • Florence, SC

300d

About The Position

The Receptionist for Radiation Oncology at Seacoast is responsible for maintaining a professional image and providing excellent customer relations to patients, visitors, physicians, and co-workers. This role involves interviewing patients to obtain personal, demographic, insurance, and medical information, entering this information into the electronic health record, and ensuring compliance with HIPAA regulations. The receptionist will perform various front desk duties, greet customers, answer phone calls, collect patient information, schedule appointments, and distribute incoming faxes.

Requirements

• Must have typing knowledge of medical terminology.
• Must be skilled in typing and office software (Microsoft Word, Excel, etc.).
• Minimum of a High School Diploma/Equivalent from an accredited school.

Responsibilities

• Maintains a professional image and exhibits excellent customer relations.
• Interviews patients or responsible party to obtain personal, demographic, insurance, and medical information.
• Enters accurate patient information into the electronic health record.
• Scans identification and insurance cards into the system.
• Maintains confidentiality of patient information and complies with HIPAA regulations.
• Understands insurance and compliance requirements.
• Obtains necessary signatures on appropriate forms and documents.
• Performs front desk duties following standard work.
• Greets each customer with a smile.
• Answers all incoming phone calls in a friendly and professional manner.
• Collects pertinent patient information and scans it into department EMR.
• Calls all patients the day before their appointment as a reminder.
• Schedules follow-up appointments.
• Distributes incoming faxes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED