RECEPTIONIST-PRN

Universal Health Services • Atlanta, GA

90d

About The Position

The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) is needed to work PRN (On-Call) on weekends and some evenings during the week at the front desk of our busy hospital. We are looking for an experienced Receptionist to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face. A smile and a friendly attitude will help make you successful in this role as you are the first person many of our guests will encounter as they enter the front lobby. It is important that the Receptionist makes a lasting, positive first impression to set the tone for the total guest experience. Also, an ability to manage a high volume of calls and visitors while remaining positive and pleasant is critical for this role.

Requirements

• A high school diploma or GED is required.
• Previous hospital switchboard experience is preferred.

Responsibilities

• Answer and respond to telephone and face-to-face inquiries promptly and in a pleasant, courteous and clear manner.
• Demonstrate knowledge of hospital emergency code response procedures.
• Provide routine hospital-related information to callers and visitors.
• Maintain a safe and secure lobby area.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees