About The Position

This position is accountable to perform clerical duties, act as a clinic/unit receptionist, and coordinate clinic/unit and patient activities both internally and externally via proper use of the computer and telephone. This position is responsible for maintaining an orderly and efficient reception station and waiting room area. This position performs and coordinates a variety of functions relating to registration, admitting, and discharging. Duties may include, but not limited to, greeting all patients and visitors according to CVMC customer service standards, scheduling appointments, patient file maintenance/storage, obtaining insurance authorizations, and assisting with basic patient care activities and telemedicine.

Requirements

  • High School education or equivalent.
  • BLS (Must obtain within the first 90 days of employment)
  • Professional customer service skills.
  • Previous clerical/unit clerk experience.
  • Knowledge of basic medical terminology, proper grammar, and spelling.
  • Basic computer skills required.
  • Basic arithmetic skills required.
  • Basic office equipment knowledge.
  • Good organizational and multi-tasking skills.
  • Ability to read and communicate in English, bilingual abilities preferred.

Nice To Haves

  • Medical experience preferred.
  • Ability to read and communicate in English, bilingual abilities preferred.

Responsibilities

  • Billing
  • Documentation
  • Computer Skills
  • Patient Care
  • Communication
  • Referrals (Behavioral Health only)
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